Agencyport Software / Duck Creek Technologies

2010-2018 Developed and styled dynamic web applications for insurance software company through its acquisition by Duck Creek Technologies in 2017. Primary developer for flagship product AgencyPortal, adapting it for pre-sales demos, client implementations, and multi-tenant cloud environments. Also served as the company's sole creative resource for graphics, illustrations, marketing materials, and internal projects.

Key clients AAA, Arbella, Hanover, Kemper, Nationwide, Pacific Specialty, State Auto, West Bend

Technologies HTML5, CSS3, SCSS/LESS, JavaScript, TypeScript, Bootstrap, Foundation, Angular, Node.js, Apache, Git/SVN, Jira

Key Contributions

  • Led responsive design and accessibility initiatives across all products
  • Bridged communication between engineering, UX, technical writing, and stakeholders
  • Evolved from waterfall/SVN processes to Agile/Git workflows
  • Created comprehensive style framework and documentation
  • Designed brand themes for pre-sales demos and client implementations

AgencyPortal

Java-based insurance portal enabling agents, brokers, and MGAs to digitize paper claims to P&C carriers using ACORD XML standards. AgencyPortal processed hours of work in minutes on desktop and mobile.

AgencyPortal 5

Led responsive front-end overhaul after complete back-end rebuild. Created modern UI based on Bootstrap with LESS preprocessing. Improved accessibility, established best practices, and styled legacy functionality for new responsive shell.

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Pre-Sales

screenshot of AgencyPortal 5

Created branded demo versions for prospective customers with semi-functional new features. Developed efficient theming process using LESS variables for rapid customization. Trained sales team on making real-time visual adjustments during demos.

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Client Services

screenshot of AgencyPortal 5 for Accident Fund

Customized applications for paying customers, matching their existing brand standards. Created new markup in JSP files, configured Maven and SQL databases, worked on remote platforms (AWS), and collaborated directly with client IT teams.

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Creative & Marketing Work

As Agencyport's one-person creative department, I handled all design, illustration, and production work spanning digital and print.

Minisites

Designed and developed short-lifecycle sites for events, marketing campaigns, and developer resources.

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Product Graphics & Branding

product graphic for AgencyConnect

AgencyConnect

product graphic for Open Xposure

Open Xposure

product graphic for Turnstile

Turnstile

product graphic for Worktop

Worktop

Agencyport logo exploration

AP Logo Exploration

Hackathon 4 logo

Hackathon 4

Agencyport infographics

Infographics

Agencyport icons

Icons

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Project Cinco

Designed custom magazine covers celebrating employee fifth anniversaries. Handled concept, design, jokes, and print production for framed presentation pieces.

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Mobile Explainer Video

Created illustrations for Adobe Flash marketing video in collaboration with marketing and product development teams.

illustration from Mobile Explainer Video

Color print piece

Color print pieces and selected video art

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How 'Bout Them Gelks!

The Gelks were Agencyport's softball team. The logo is inspired by former Agencyport CEO Gary Brach, who once based a user conference speech on an unrelated anecdote about elks, confusing his audience with a "punchline that never arrived."

'Bout This Art

The Gelks were coached and managed by product manager Ken O'Sullivan. This image shows senior vice president Curt Stevenson and senior training manager Lisa Gilgan in terror from Ken O's "passion for the game." Note the ACORD logo and adapted Comics Code Authority stamp. Cover design is a combination of early 1970s Marvel and Archie comics. This was the start of an unproduced series of team-building biographies. The almost life-size framed poster hung in our lobby from 2011-2017 when we got acquired by Duck Creek.

Gelks 2011 Trailer

One minute video produced by Swamy R for Agencyport Studios

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