Connecticut Digital Service

2021-2015 Senior UX/UI Designer and Front-End Developer: Design and development of dynamic websites for Connecticut state agencies and services. Collaborated across multiple teams through the Agile process. Designed user experiences with Figma, and developed websites through Sitecore CMS with custom components. Additional support included creating custom graphics (infographics, logos, state seals), forms, and training (cyber security, Jira/Confluence, accessibility). Agencies and Services include Clean Slate, Department of Administrative Services (DAS), Department of Developmental Services (DDS), Department of Labor (DOL), Department of Transportation (DOT), Department of Public Health (DPH) Immunizations, EdSight.

Code Soup: HTML5, CSS3, Bootstrap, Sitecore, Adobe XD, Figma, JIRA, Agile, Jotforms

Milestones

  • Grew a deeper understanding of pure UX design
  • Styled and coded responsive data table code snippet
  • Added up-to-date standards for responsive design and web accessibility
  • Excelled at verbal communication and technical writing
  • Became expert at using Sitecore components
  • Evangelized best practices of Agile development and accessibility standards while hitting tight deadlines

Projects I worked on

This section is is designed to mimic elements of the CTDS design system

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Digital Training Center

Online resource for all things related to the enterprise content management system, Sitecore, and the state-wide design system. My contributions included:

  • Helping to build the Training Center in Sitecore
  • Adding early stage style and brand consistency tweaks
  • Writing first-draft copy for a few Sitecore components
  • Collaborating with techical and training leads

Visit the Connecticut Digital Training Center

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EdSight

Data portal for the Connecticut State Board of Education. Most pages are embedded with iframes to dynamic data feeds. Designed two versions of the site, the live one, and a prototype using the 2023 state-wide rebrand with new UX.

EdSight live

2021 design update. My contributions include modernizing the logo, standardizing data page layouts, writing custom CSS, and Sitecore training for agency admins.

EdSight prototype

2023 design update to state-wide rebranding. Client needed section landing pages. Project still in development when I left.

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Knowledge base update

The design team was tasked with enhancing our knowledge base. User research included corporate, news, and other state websites. The list of desired new enhancements included blog elements, sticky column for anchor tagging long articles, and increasing accessibility. Our overall mission was giving it just enough new features without being an actual page. This project was still in the wireframe stage when I left.

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My notes on Massachusetts and other state websites
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My notes on Boston.com's blog UX design
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Some of my ideas made it to our consolidate wish list

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Cybersecurity training

In compliance with the Connecticut Data Privacy Act, contractors and employees took monthly cybersecurity classes by SANS Institute in the form of videos and follow-up quizzes. For their effort at making paragraphs of exposition sound conversational, we fondly referred to this particular group of actors as the SANS Security Awareness Players.

Learn more about SANS Institute security awareness training

SANS Security Awareness Players

Selected excerpts from 2019-2020 series we saw during my time at CTDS

Malware Cubicle mates on two-factor authentication password managers
Hacked Cybersecurity expert Simon training staff in conference room
Phishing Cybersecurity expert Simon on the dangers of emails